What is a provider?

A provider is an individual or organisation delivering a support or a product to an NDIS participant. Organisations or individuals can apply to be a registered NDIS provider with the NDIS Quality and Safeguards Commission  (NDIS Commission).

Under the NDIS Quality and Safeguards Commission, registered providers must meet the NDIS Practice Standards. Both registered and unregistered providers must adhere to the NDIS Code of Conduct.

Further information can be found on the NDIS Commission’s website .

Is a provider right for me?

Once you’ve found the types of services that may help you achieve your goals, it’s time to find out more about the providers in your area and whether they are right for you. Your early childhood partner, local area coordinator or support coordinator can help you. 

Before you agree to work with a provider, you might want to research their services on the internet, check reviews, get advice from friends or family and speak with different providers either face-to-face or over the phone.

Find a service provider

To find NDIS registered providers you can search the Provider Finder here or when you are on the myplace portal.

The Provider finder animation explains how to use the Provider finder. 

Transcript for ‘provider finder instruction video’

Sharing your plan

You do not have to give anyone a copy of your NDIS plan. Sharing your plan is your choice.

You can choose to share parts or all of your plan with your service providers through the myplace portal.

You may want to share information about your goals, so providers know what you want to work towards and how you would like them to help you.

NDIS registered providers must follow privacy rules and should not share your personal information without your permission.

If you have concerns about privacy, speak to your provider about their privacy policy and rules.